• Terms of service

Terms of service

Welcome to URBAN BRAND. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our platform.

1. General

  • These Terms govern your use of our website and services.
  • By placing an order with URBAN BRAND, you agree to these Terms & Conditions.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Services

  • We strive to ensure all product details, pricing, and images are accurate.
  • Product colors and appearance may slightly vary due to screen settings and photography.
  • Availability of products is subject to stock.

3. Pricing & Payments

  • All prices are listed in INR (₹) unless stated otherwise.
  • We reserve the right to change prices without prior notice.
  • Payments must be completed through approved payment methods available on the website.

4. Order Acceptance & Cancellation

  • Orders are confirmed only after successful payment and order verification.
  • We reserve the right to cancel or refuse any order due to:
    • Pricing errors
    • Product unavailability
    • Suspicious or fraudulent activity
    • Incorrect customer information
  • Customers may cancel orders before dispatch.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location and courier services.
  • URBAN BRAND is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.
  • Customers must provide accurate shipping information.

6. Returns & Refunds

  • Returns and refunds are subject to our Return & Refund Policy.
  • Refunds will only be processed after product inspection and approval.

7. Warranty & Product Usage

  • Warranty coverage, if applicable, will be provided as per manufacturer terms.
  • Customers are responsible for using products according to manufacturer guidelines.
  • We are not liable for damages caused by misuse or unauthorized repairs.

8. Intellectual Property

  • All content on the website including logos, graphics, images, text, and designs are the property of URBAN BRAND.
  • Unauthorized use, reproduction, or distribution is prohibited.

9. User Conduct

Users agree not to:

  • Use the website for unlawful activities
  • Attempt to hack, disrupt, or misuse the platform
  • Share false or misleading information
  • Violate any applicable laws or regulations

10. Limitation of Liability

URBAN BRAND shall not be liable for:

  • Indirect or incidental damages
  • Loss of data, profits, or business
  • Delays or failures beyond our control

Our maximum liability shall not exceed the amount paid for the purchased product.

11. Privacy

Your use of our platform is also governed by our Privacy Policy.

12. Governing Law

These Terms shall be governed by and interpreted under the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Madhya Pradesh, India.

13. Contact Information

For any questions regarding these Terms:

Email: urbanbrandoffical@gmail.com
Phone: +91 7715995311